During this challenging year, we were so blessed by the relationship with our friends, partners and donors. Although this year did not work out according to the strategic plans, it has been a very busy year. This report will give you a brief overview of the accomplishments for the year.

To enhance Inter Trauma Nexus’ communication with partners, friends and clients we started a daily electronic newsletter calls Friends of Inter Trauma Nexus in English and Vriende van Inter Trauma Nexus in Afrikaans. The newsletter contains a thought for the day, a verse of scripture, a beautiful poster and a short prayer. The purpose of the newsletter is to offer encouragement and comfort.

Training is an important part of Inter Trauma Nexus’ community engagement and commitment. At the beginning of the year, an important part of the strategy was to make more workshops available online via Aquilla Training. For the year the focus was on developing asynchronous, self-paced workshops on practical counselling skills and personal self-enrichment. All the workshops were developed in partnership between Inter Trauma Nexus, Aquilla Financial Solutions, Aquilla Wellness Solutions and Kailo Institute.

It was a great honour to present a two-day Basic Trauma Handling course for Ampucare SA NPC. All of a sudden we were face with the COVID-19 pandemic.

When The COVID-19 lockdown was announced the whole management team at Inter Trauma Nexus and Aquilla Training embarked on developing a free online workshop to help people to deal with the lockdown, financial hardship and the trauma of the disaster. The original idea was that the COVID-19 Trauma Relief – Support in a disaster would last 21 days, but as it turned out the workshop lasted 52-days. Although the workshop was aimed at a South-African audience, people from across the world participated.

During the lockdown period, we made various online presentations to community organizations and on social media to make a positive difference. This included presentations and workshops to Victim Support Europe, Suid-Afrikaanse Vroue Federasie, Phela Workforce, Momentum and Employee Assistance Practitioners Association of South Africa, as well as Binah Advanced Bible College and Christelike Afhanklikheidsdiens.

At the beginning of July 2020, we invited people in various ministries to join a voluntary association, called the Association for Christian Ministries. The voluntary association aims to offer support and ministry focused training for people who have a God-given calling. This initiative enhances the standing of people in traditional and non-traditional ministries, who are serving people in their communities.

At the beginning of October 2020, our partnership with the Ons Radio internet-based radio station lead to daily podcasts called Hartswysheid en Kopkennis. These podcasts are broadcasted twice a day. After engaging with listeners who experienced the trauma of farm attacks, excruciating fear of violence, domestic abuse and job losses, the book Hartswysheid en Kopkennis vir Vriende was born.

Many of the leaders and decision-makers in our network spent a lot of time with Rev Wynand Louw in prayer and personal coaching. Our pastors, care-givers and business managers are facing unprecedented challenges due to COVID-19 morbidity and financial hardship.

The first post-lockdown face-to-face workshop was presented to the community of Kameeldrift to prepare volunteers for the Christmas season. This community is situated towards the North-East of Pretoria.

Barbara Louw, our Chief Executive officer, completed a Doctorate in Divinity. Her dissertation is titled: Developing a strategy to address bullying for pastors and educators in South Africa. She has also been appointed as a professor with Binah Advanced Bible College through Therapon University.

We re-designed the social media policy on all the mentioned sites to enhance interaction with the community and positive communication in line with the new POPIA. You are welcome to continue following us on your favourite social media platform.

In 2021 there are exciting ventures that will be presented in the format of adult skills training programmes via Kailo Institute NPC. This includes our expanded Private Practice Management and Victim Empowerment programmes.

May you have a peaceful Christmas and blessed New Year.

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Our newsletter developed and we acquired a new management system. Subscribe to receive regular updates.

Nexus News is a newsletter for the joint venture between Inter Trauma Nexus (NGO/PBO); Aquilla Financial Solutions (FSP), Aquilla Wellness Solutions, Aquilla Advisors and Aquilla Training. The management team is Dr Barbara Louw and Rev Wynand Louw CFP.

Hotline Numbers:

(Published in 17 March 2020)

  1. Department of Health WhatsApp service where news; info; questions and updates regarding the #coronavirus is available. Simply add this number: 060 0123456 as a WhatsApp contact and type Hi in the message block. They will then send you a menu to choose from and you can use this to get regular updates. 
  2. Corona Virus Outbreak 24-Hour Hotline Number: 0800 029 999


Tips for counsellors and therapists


Friends and I shares a pot of tea and spoke about what our clients really need from us. We can to the conclusion that our clients don’t really care about certificates and diplomas. Yes, they don’t care what we know, but they want to know that we care.

Clients don’t really care about the age of our furniture or the color of the decorations in our intimate workplaces. They want is place where they can feel safe and secure enough to share, pain, mistakes and small victories.

We spoke about our experiences when we sat in the ‘client’-chair and had to face a professional of some kind. We agreed, unanimously, that we disliked the waiting experience, because it aggravated the ‘unwell’ feeling or the uncertainty of the outcome of the appointment gnawed away at any peace of mind.

The conclusion was that every client really needs the following:

  • · To be treated with respect and dignity.
  • · To be heard, really heard.
  • · Validation of concerns and point of view.
  • · To be in partnership with you when discussing a problem. The idea of someone else ‘fixing’ the problem is scary and humiliating, because it implies that the client is incompetent to handle life.
  • · They want to be acknowledged as the expert on what is going on in their hearts and lives. Academic rhetoric is superfluous and even intimidating.
  • · To understand what you say and what you mean. A traumatized client, even a well-educated professional, struggle to sift through intricate nuances. Keep the conversation straightforward and uncomplicated.
  • · To have more than enough information about the road forward. Preferably step-by-step information about what to expect.
  • · To be able to ask questions and share fears. A client may need a lot of help to find the appropriate words to express feelings, thought and expectations.
  • · To be helped to start to hope again.

 Clients expect their advisor, counsellor, doctor, therapist, pastor and carer to be well. You are expected to be emotionally, spiritually and socially healthy. It is hard for someone to seek help and then having to comfort and encourage the ‘professional’.

Your client needs to be assured that you care in such a way that he/she can grow health and be responsible adults. It might be a long way to go, but there is hope



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Suicide - The Painful Topic

Death by suicide is neither impulsive, cowardly, vengeful, controlling, nor selfish. There is more to this tragic phenomenon than meets the eye.

It is a myth that suicide is an impulsive, spur-of-the-moment whim. In most of the situations that we encounter the person openly told friends and family, often for years, that he/she felt depressive and suicidal. Years before his death, he attempted suicide by overdose and frequently discussed the incident subsequently. There is a chance that he has visited various websites about suicide and depression. Sometimes there are light-hearted comments or jokes about killing himself.